Client Resources Coordinator I Case Manager Glendale Community Center
Glendale, CA Glendale, CA Full-time Full-time $16.
04 - $20.
61 an hour $16.
04 - $20.
61 an hour 10 days ago 10 days ago 10 days ago Catholic Charities of Los Angeles, Inc.
, one of the largest human services providers in California, operates a variety of programs to serve the poor and strives to find permanent solutions to crisis situations by offering clients the tools and resources needed to achieve greater self-reliance and stability in their lives.
The Client Resources Coordinator I serves clients through counseling, advocacy and guidance in the Community Center.
Assesses client's needs and counsels them in regard to achieving their personal goals; develops and carries out care plans for clients and answers their inquiries.
Responsibilities Provide Case Management, community resources and support to clients in need.
Determine correct course of action when assisting clients Provides oversight to volunteers, as needed.
Receives referrals, conducts intake/screening and needs assessments.
Creates and maintains client files and contact logs per program requirements.
Conduct mental health and wellbeing assessments.
Assists with employment readiness training and job search/placement services.
Coordinates referrals and tracks issuances for emergency food, shelter, clothing, rental assistance, transportation, medical, and other special needs.
Provides regular evaluation of client progress to ensure satisfactory progress.
Displays sensitivity to client's cultural and socioeconomic characteristics.
Attends trainings, meetings, webinars and other events on behalf of the department.
Promotes continuous quality improvement and service delivery according to the Agency's mission.
Performs related duties as required.
Qualifications Bachelor's degree preferred; completion of 2 years of college required.
Six to twelve months of related experience Bilingual English/Spanish preferred - fluent speaking and writing.
Ability to plan and lead short- and long- range activities.
Effective handling of public contact and relationships.
Develop and maintain effective working relationships.
Displays sensitivity, tact, and responsiveness in various situations and needs.
Maintains a high level of confidentiality.
Uses independent judgment and initiative, analyze and resolve problems.
Writes and speaks clearly, persuasively, and informatively.
Resettlement experience is a plus.
Proficient in Database software; Internet software; Project Management software; Spreadsheet software and Word Processing software.
Work Remotely No Job Type:
Full-time Pay:
$16.
04 - $20.
61 per hour
Benefits:
401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
04 - $20.
61 an hour $16.
04 - $20.
61 an hour 10 days ago 10 days ago 10 days ago Catholic Charities of Los Angeles, Inc.
, one of the largest human services providers in California, operates a variety of programs to serve the poor and strives to find permanent solutions to crisis situations by offering clients the tools and resources needed to achieve greater self-reliance and stability in their lives.
The Client Resources Coordinator I serves clients through counseling, advocacy and guidance in the Community Center.
Assesses client's needs and counsels them in regard to achieving their personal goals; develops and carries out care plans for clients and answers their inquiries.
Responsibilities Provide Case Management, community resources and support to clients in need.
Determine correct course of action when assisting clients Provides oversight to volunteers, as needed.
Receives referrals, conducts intake/screening and needs assessments.
Creates and maintains client files and contact logs per program requirements.
Conduct mental health and wellbeing assessments.
Assists with employment readiness training and job search/placement services.
Coordinates referrals and tracks issuances for emergency food, shelter, clothing, rental assistance, transportation, medical, and other special needs.
Provides regular evaluation of client progress to ensure satisfactory progress.
Displays sensitivity to client's cultural and socioeconomic characteristics.
Attends trainings, meetings, webinars and other events on behalf of the department.
Promotes continuous quality improvement and service delivery according to the Agency's mission.
Performs related duties as required.
Qualifications Bachelor's degree preferred; completion of 2 years of college required.
Six to twelve months of related experience Bilingual English/Spanish preferred - fluent speaking and writing.
Ability to plan and lead short- and long- range activities.
Effective handling of public contact and relationships.
Develop and maintain effective working relationships.
Displays sensitivity, tact, and responsiveness in various situations and needs.
Maintains a high level of confidentiality.
Uses independent judgment and initiative, analyze and resolve problems.
Writes and speaks clearly, persuasively, and informatively.
Resettlement experience is a plus.
Proficient in Database software; Internet software; Project Management software; Spreadsheet software and Word Processing software.
Work Remotely No Job Type:
Full-time Pay:
$16.
04 - $20.
61 per hour
Benefits:
401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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