Amazon Pop-up Assistant Store Manager - Glendale, CA

About the TeamJoin the Amazon Stores team that launched Amazon Books and Amazon 4-star. Our stores provide a unique, physical extension of Amazon.com through a highly curated assortment of unique in-store shopping experience where customers can discover the next product they'll love and interact with our knowledgeable and engaging associates. If you want to join a fast-paced, innovative team that is making history and breaking new ground for Amazon, this is the place for you.About the RoleWe are looking for an Assistant Store Manager who can bring Amazon's customer obsession to life in a retail environment and make Amazon stores a destination for discovering the best that Amazon.com has to offer, whether that be books, devices, services, or other highly rated products from Amazon.com. You will support the Sr. Store Manager in the end-to-end operations for store and lead a team of retail associates to delight customers. You will play a vital role in maintaining a vibrant store culture based on customer obsession, trust, respect, continuous learning, and fun.In this role, you will: Manage a team of retail associates, including hiring and onboarding new associates, directing work, managing performance, providing regular feedback, and supporting career development and employee growth. Partner with the Sr. Store Manager to manage and delegate daily operations to drive exceptional results, including executing standard operating procedures, managing inventory control and merchandising, identifying areas of improvement, implementing solutions, and providing ongoing training where needed. Along with the Sr. Store Manager, own the customer experience for your location, maintaining a strong store culture built on Customer Obsession and Amazon's Leadership Principles. Measure key performance indicators to drive performance metrics, manage inputs that deliver results, and convey performance results for regular business reviews. Work with the Sr. Store Manager to communicate an effective weekly labor schedule to ensure the right amount of labor in the right place at the right time, considering allocated labor hours, Amazon labor guidelines, and applicable labor laws. Strike a balance between delegating to your team and executing tasks yourself, serving as a role model for the customer experience and stepping into the shoes of associates to provide a smooth experience for the customer or to teach/coach/develop associates. Follow up on delegated tasks to ensure successful completion. Create and maintain a culture of engagement with the Sr. Store Manager by routinely listening and responding to feedback from associates and customers. Work with Sr. Store Manager to create and maintain a safe, clean, and secure environment to ensure the security of all employees, customers, and products. Respond to escalations and provide guidance to associates on what issues should be escalated or resolved on their own. Execute on merchandising strategies and provide on-going coaching to associates on proper set up of in-store product displays that meet merchandising standards. Work flexible hours including nights, weekends and holidays You have the ability to lift up to 49 pounds and be on your feet for a shift, up to 10 hours at a time with or without reasonable accommodationCandidates must be at least 18 years of age. Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.

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