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Fulfillment Support Supervisor

3.6 10 hours ago Full Job Description About: Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way. Job Overview: The Fulfillment Supervisor leads a team of colleagues who are responsible for the completion of the fulfillment process for Customer orders generated online. The Supervisor drives fulfillment Best Practices and achieve store productivity compliance. They teach packing policies & techniques to ensure every customer receives their package in excellent condition. The Supervisor sets high standards and motivates the store team to meet objectives that augment the customer experience. Essential Functions: Follow up with team members to ensure process is followed Embraces and utilizes technology Participate in other support functions and/or assist the in-store customer as needed Qualifications and Competencies: High School Diploma or equivalent required 1-2 years related experience Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers Resourceful and able to adapt quickly to changing priorities Resourceful self-starter, works well independently as well as part of a team Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays Physical Requirements: Position requires prolonged periods of standing/walking around store or department May involve reaching, crouching, kneeling, stooping, color vision and climbing ladders Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment. Frequently lift/move up to 50lbs This job description is not all-inclusive, and Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer and is committed to a diverse and inclusive work environment. Candidates for positions in San Francisco ONLY can review their rights and the Company's obligations under SFPC Art. 49 here. Candidates for positions in Los Angeles ONLY can review their rights and the Company's obligations under LA MC Ch. XVIII Art. 9 here. Candidates for positions in Philadelphia ONLY can review their rights and the Company's obligations under PC Ch. 9-3500 here. STORES00

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